With your previous experience in business services and regional controlling, how do you think this experience will help you in managing the branch?<\/b><\/p>

I believe that my skills represent a successful blend of forwarding knowledge and administrative know-how. Thanks to my structured way of working and many years of experience in financial and forwarding controlling, I am not only familiar with the business aspects, but also with the challenges of the forwarding business. I therefore know the branch, my colleagues and the business very well.<\/p>

To what extent did your first impressions and expectations of your new position as branch manager match the reality?<\/b><\/span><\/p>

The description of the tasks and the collaboration with Robert Schl\u00f6nvoigt, the branch manager for the Eschweiler, Andernach and V\u00f6lklingen locations, have developed extremely harmoniously following numerous discussions and objectives. The Next Steps I defined in August for the next 100 days are going extremely well. The move to my new office, the first 1:1 meetings with the managers on site and the works meeting on October 28 allow me to look to the future with optimism.<\/p>

What particular challenges do you see in your new role and how do you plan to deal with them?<\/b><\/span><\/p>

My challenges lie in my limited experience in customer service and the lack of basic knowledge as a forwarding manager. I will actively continue my training in the area of customer service, with Robert Schl\u00f6nvoigt at my side as a sparring partner. In Lorenz Buffen, I have an experienced colleague at my side who will support me in the area of forwarding.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t